Privacy Policy Statement
Protecting your data and upholding your privacy rights
Information We Collect & Use
We collect necessary information to operate our automated recommendation platform and deliver service updates. All data is processed in accordance with South African privacy laws.
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→Contact details you provide voluntarily
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→Service usage and access logs collected automatically
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→Preferences and notification settings
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→Browser type and device data
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→Aggregated, anonymized analytics data
Your information is used solely for operational, security, and support purposes. We do not sell client data or use it for third-party marketing.
How We Use Your Information
Collected data supports platform security, service improvements, regulatory compliance, and personalized notification management. We only process data as necessary for these functions.
Some data may be used to investigate technical issues or to respond to your support queries. Data is never used for unsolicited marketing or distributed externally.
Your Data Rights and Choices
Clients have the right to request access, correction, restriction, or removal of their information in line with legal frameworks. Contact us for any privacy concerns or data-related requests.
Right of Access
You may request a copy of your stored data.
Right to Correction
You may request correction of inaccurate data.
Right to Removal
You may request erasure of your data.
Right to Portability
Request a copy of your data in portable format.
Data Sharing and Storage
We do not sell, lease, or trade client information. Access is limited to authorized staff and partners for operational needs only.
All personal information is stored securely within infrastructure compliant with South African and international data standards. Access is tightly controlled and monitored.
Our Data Security Commitments
Industry-standard encryption, regular monitoring, and best practices are employed to protect your data from unauthorized access, loss, or misuse.
Security measures are reviewed regularly. In case of an incident, you will be notified in accordance with legal requirements.
How To Contact Us
Address: 5 Buitengracht Street, CBD, Cape Town 8001 South Africa
Phone: +27(36)8618393
Email: content@tresilvioniq.sbs